Executive, Customer Service
𝐏𝐨𝐬𝐢𝐭𝐢𝐨𝐧 𝐍𝐚𝐦𝐞: Executive, Customer Service
Vacancy: 10
𝐄𝐦𝐩𝐥𝐨𝐲𝐦𝐞𝐧𝐭 𝐒𝐭𝐚𝐭𝐮𝐬: Shift Based (Morning: 8:30 – 3:30, Evening: 3:30 – 10:30)
𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧: 📍 Kazipara, Mirpur, Dhaka-1216
𝐀𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧 Deadline: 06/03/2025
𝐉𝐨𝐛 𝐃𝐞𝐬𝐜𝐫𝐢𝐩𝐭𝐢𝐨𝐧𝐬:
📞 Maintain regular contact with customers through calls, message.
💬 Handle inquiries, providing timely solutions and alternatives.
🤝 Maintain professionalism and empathy in customer interactions.
📝 Document interactions accurately and follow up on unresolved issues.
🔄 Collaborate with other departments to address customer needs.
🚨 Identify and escalate priority issues to appropriate channels.
🗂 Assist in maintaining accurate records of customer interactions.
💡 Contribute feedback to improve customer service processes.
𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬:
🎓 Graduate/Hon’s (Running)
🗣 Excellent verbal and written communication skills
🔍 Strong problem-solving abilities and a proactive approach
⚡ Ability to multitask and prioritize in a fast-paced environment
📚 Eager to learn and adapt to new technologies and procedures
𝐂𝐨𝐦𝐩𝐞𝐧𝐬𝐚𝐭𝐢𝐨𝐧 & 𝐁𝐞𝐧𝐞𝐟𝐢𝐭𝐬:
𝐒𝐚𝐥𝐚𝐫𝐲: 12,000/-
Others Benefits:
Opportunity for a full-time position based on performance and conditions.
All Government holidays as per company policy
Performance Bonus (Based on Performance)
Attendance Bonus
Festival Bonus (After Confirmation)
Relevant Hands-on Experience and Career Growth
Snacks & unlimited tea & coffee (shift-based)
A Chance to Build Networks.
Mentorship and skill development in a professional environment.
𝐀𝐩𝐩𝐥𝐲 𝐈𝐧𝐬𝐭𝐫𝐮𝐜𝐭𝐢𝐨𝐧:
Email: hr@hffoodservice.com